eCal Refund Statement

Radiodetection will only refund the cost of an eCAL Validation Key where a technical problem prevents use of the Key and the customer contacts Radiodetection within 30 days of the original download, or occasionally at the discretion of Radiodetection’s management.

No returns will be accepted after 30 days and no refund will be offered once the Key has been used.

Radiodetection will provide a credit in the same manner of payment as the original payment within 30 days of receiving the returned item.

In order to contact Radiodetection regarding a refund for your Purchase of the eCAL Validation Software, you may write to:

Radiodetection (UK)
eCAL Validation Software Refunds
Western Drive
Bristol
BS14 0AF
UK

or email: rd_support@spx.com,

or call: +44 (0) 117 976 7776.

For questions regarding our returns policy, please contact us at rd_support@spx.com or +44 (0) 117 976 7776.